Leopardo Construction Case Study
About RiskPartner
RiskPartner is an organization committed to providing leading-edge, web-based software products that offer insurance and risk professionals the analytical data necessary for making informed decisions ‒ decisions necessary for these individuals to run their insurance programs more efficiently, properly manage risk, and achieve the ultimate goal of improving their organization’s financial performance.
RiskPartner was conceptualized by TMA Systems (tmasystems.com), one of the world’s leading facility management software innovators. RiskPartner and TMA Systems have more than 30-years of experience developing innovative web-based software solutions that not only create efficiencies and cost savings but are specifically designed to meet an organization’s unique business needs and goals.
About Leopardo Companies
Leopardo Companies is one of the top 100 construction firms in the US. Leopardo is a Chicagoarea based construction company that is recognized leader in construction with the resources to build world-class projects with innovative processes across every major sector. Founded in 1977, they have grown continuously and today employ more than 450 industry professionals in the Chicagoland area, as well as, on job sites across the nation.
Client: Leopardo Companies
Type of Service: Consulting and Training, Software Implementation, Certificate of Insurance Tracking and Notifications to Subcontractors and brokers, Insurance Service Team review of Certificates of Insurance, Outbound Calling by Insurance-Trained Team, Rush processing.
Project Implementation Duration: 3 months
System Modules Utilized: RiskPartner Full-Service Certificates of Insurance Software as a Service, Automatic Notifications to Providers (Subcontractors) and Client of non-compliance and upcoming COI expiration. Insurance Service Center team services to review submitted COIs. Outbound Compliance Calling service utilizing US-based team.
SIMPLIFYING RISK MANAGMENT
THE CHALLENGE
Leopardo desired a full-service partner to assist in the tracking and compliance of thousands of sub-contractor certificates of insurance and endorsements annually. The need for proper transfer of risk is paramount in a fast-paced environment such as Construction. Leopardo needed the solution to be implemented in a manner that complimented their internal project management team and processes. With projects in different verticals and different states, the complexity of creating, maintaining and monitoring the requirements of sub-contractors and their submissions of COIs and endorsements is a burdensome endeavor. Refining the processes, the sub-contractor requirements, and means and methods of communication were critical to the development and success of the program.
THE OUTCOME
RiskPartner and Leopardo partnered together using the RiskPartner Certificate of Insurance and Compliance Management tool and services. A standard operating procedure (SOP) was put in place for the processing of certificates and endorsements for new projects, current projects, rush projects and completed projects. Interfaces were developed between the RiskPartner program and internal Leopardo project management software so that all parties could see pertinent data in real-time. Using both our out-bound calling service, as well as, our automated email notifications, the RiskPartner teamwork sub-contractor submissions daily. Working together, RiskPartner and Leopardo can view dashboards related to sub-contractor and/or project compliance numbers so that proper decisions can be made regarding sub-contractor status which in turn effects project timeliness and completion dates.
With RiskPartner’s expertise and collaborative approach, there have been tremendous results gained through the use of the new system
As the new processes and communication methods took hold, Leopardo has seen outstanding results in the partnership with RiskPartner. Four main areas of success are:
1. Increase in the accuracy of the COI compliance review.
2. Increase in the communication process between sub-contractors and Leopardo’s project management assistants.
3. Streamlined the process of subcontractor COI submission and review of all pertinent compliance documents.
4. Effective understanding of the “rush” projects process. These projects are typically quick tenant improvement projects that do not allow for the normal processing schedule and need almost instantaneous results.
About RiskPartner
RiskPartner is an organization committed to providing leading-edge, web-based software products that offer insurance and risk professionals the analytical data necessary for making informed decisions ‒ decisions necessary for these individuals to run their insurance programs more efficiently, properly manage risk, and achieve the ultimate goal of improving their organization’s financial performance.
RiskPartner was conceptualized by TMA Systems (tmasystems.com), one of the world’s leading facility management software innovators. RiskPartner and TMA Systems have more than 30-years of experience developing innovative web-based software solutions that not only create efficiencies and cost savings but are specifically designed to meet an organization’s unique business needs and goals.
About Leopardo Companies
Leopardo Companies is one of the top 100 construction firms in the US. Leopardo is a Chicagoarea based construction company that is recognized leader in construction with the resources to build world-class projects with innovative processes across every major sector. Founded in 1977, they have grown continuously and today employ more than 450 industry professionals in the Chicagoland area, as well as, on job sites across the nation.
Client: Leopardo Companies
Type of Service: Consulting and Training, Software Implementation, Certificate of Insurance Tracking and Notifications to Subcontractors and brokers, Insurance Service Team review of Certificates of Insurance, Outbound Calling by Insurance-Trained Team, Rush processing.
Project Implementation Duration: 3 months
System Modules Utilized: RiskPartner Full-Service Certificates of Insurance Software as a Service, Automatic Notifications to Providers (Subcontractors) and Client of non-compliance and upcoming COI expiration. Insurance Service Center team services to review submitted COIs. Outbound Compliance Calling service utilizing US-based team.
SIMPLIFYING RISK MANAGMENT
THE CHALLENGE
Leopardo desired a full-service partner to assist in the tracking and compliance of thousands of sub-contractor certificates of insurance and endorsements annually. The need for proper transfer of risk is paramount in a fast-paced environment such as Construction. Leopardo needed the solution to be implemented in a manner that complimented their internal project management team and processes. With projects in different verticals and different states, the complexity of creating, maintaining and monitoring the requirements of sub-contractors and their submissions of COIs and endorsements is a burdensome endeavor. Refining the processes, the sub-contractor requirements, and means and methods of communication were critical to the development and success of the program.
THE OUTCOME
RiskPartner and Leopardo partnered together using the RiskPartner Certificate of Insurance and Compliance Management tool and services. A standard operating procedure (SOP) was put in place for the processing of certificates and endorsements for new projects, current projects, rush projects and completed projects. Interfaces were developed between the RiskPartner program and internal Leopardo project management software so that all parties could see pertinent data in real-time. Using both our out-bound calling service, as well as, our automated email notifications, the RiskPartner teamwork sub-contractor submissions daily. Working together, RiskPartner and Leopardo can view dashboards related to sub-contractor and/or project compliance numbers so that proper decisions can be made regarding sub-contractor status which in turn effects project timeliness and completion dates.
With RiskPartner’s expertise and collaborative approach, there have been tremendous results gained through the use of the new system
As the new processes and communication methods took hold, Leopardo has seen outstanding results in the partnership with RiskPartner. Four main areas of success are:
1. Increase in the accuracy of the COI compliance review.
2. Increase in the communication process between sub-contractors and Leopardo’s project management assistants.
3. Streamlined the process of subcontractor COI submission and review of all pertinent compliance documents.
4. Effective understanding of the “rush” projects process. These projects are typically quick tenant improvement projects that do not allow for the normal processing schedule and need almost instantaneous results.
