January 9, 2024

IGS Energy

Centralizing and Automating Risk Management for Sustainable Energy Products
IGS Energy

About the client

IGS Energy is a private electric and natural gas supplier based in Dublin, Ohio. It sources and provides power to more than 1 million residential, industrial, and commercial customers across 11 different states. IGS Energy is also increasingly involved with renewable energy initiatives, especially solar power, as part of its sustainability goals. IGS also has offerings related to home services and energy conservation, efficiency, and management.

Challenges

Due to the nature of IGS’ country-wide solar energy program, it needed to collaborate with various vendors to establish the grid. In this regard, ensuring that all vendors were compliant with the specified requirements for certificates of insurance was of paramount importance. Additionally, for premium allocations for coverage levels, the client needed a way to quickly access relevant policy information along with the critical nature of tracking the thousands of projects that were being created every month. The company preferred to track these projects either based on state or through the equity funds that gave them the financial backing for their projects.

The Solution - RiskPartner Risk Management System and Certificate Of Insurance Management

Risk Management Information System (RMIS)

RiskPartner’s RMIS System is a web-based software solution that manages exposure, claims, and policy data. This powerful RMIS provides real-time information that offers a true picture of risk and exposure – data necessary to make more informed decisions that generate the savings organizations are demanding related to managing their total cost of risk.

Certificates of Insurance Management

RiskPartner’s Certificates of Insurance Management is a powerful, yet easy-to-use, web-based software solution that manages the tracking of incoming certificates of insurance. It offers a centralized view of incoming certificates, compliance, and risk reporting for vendors, suppliers, tenants, subcontractors, franchisees, and carriers.

IGS Energy selected the RiskPartner platform to utilize both its Risk Management Information System (RMIS) and its Certificates of Insurance (COI) processing solutions to overcome its reporting challenges.

To address the need, RiskPartner’s RMIS platform provided the company with the requisite analytical platform to effectively organize and consolidate its project data for state-by-state or equity fund-based reporting on solar projects. RMIS’ simple and intuitive dashboards allowed the client to access vital policy data for their premium allocations with ease and facilitated more accurate data collection. This data could then be organized into various formats as required to meet specific reporting needs during budget cycles.

On the other hand, RiskPartner’s COI processing solution played a pivotal role in ensuring that all the vendors who worked with IGS Energy remained compliant with the required insurance coverage throughout their contract period. The ability to schedule reports and quickly identify non-compliant contractors enhanced the overall regulatory efficiency of the solar energy project. This data was also easily accessible through one central repository without a clutter of spreadsheets and other documents.

Benefits

The COI solution helped IGS Energy manage its vendor Certificates of Insurance compliance efficiently. The client was also able to gain greater reporting through the RMIS solution on the approximately 30,000 projects that were stored in the system. This enabled the company to budget accordingly based on its formatting needs.

Real-time Data Access

IGS Energy was able to effectively account for the total cost of risk through real-time data insights and critical compliance information. The client received these insights and information in easily accessible and user-relevant formats

Automated Risk Management & Compliance

An advanced, rule-based solution allowed IGS Energy to automatically identify non-compliant contractors and alert them about the same in a timely manner. The repository of relevant compliance requirements and documents in one singular platform further enhanced this process.

Exceptional Customer Service

The customer service team provided IGS Energy with all the support they needed in the event of any queries or concerns, ensuring that downtime was kept to an absolute minimum and that all questions were addressed at the earliest.

On-demand Reporting

The seamless nature of RMIS ensured easy and quick access to key policy data, managed for analysis and appropriate action. The standardization and automation of the core data management and reporting workflows saved IGS Energy immense amounts of time that was previously being wasted on manual data entry or management.

One thing I love about the system is the amount of time it saves me. It’s very e cient and helps you keep everything organized, almost like a wonderful filing cabinet, where if you need information, you can find it, take it, and use it however you need to. Want to know how we can assist you? Please visit www.riskpartner.com  - Stacie Fuller, IGS Energy

The TMA Systems Distinction

RiskPartner and its parent company, TMA Systems (tmasystems.com), have a combined legacy of over 30 years of transformative impact in the software business. TMA Systems, a stalwart in providing cutting-edge enterprise asset management (EAM) software, laid the foundation for RiskPartner's inception in 2009. Since then, RiskPartner has emerged as a trailblazer, revolutionizing world-class organizations through its state-of-the-art risk management software.

The success of RiskPartner is not merely attributed to its advanced products but is further solidified by its commitment to excellence - exemplified through world-class training, unparalleled professional services, and exceptional technical support. With one of the highest client retention rates in the industry, RiskPartner has consistently delivered on its promise of innovation and customer satisfaction.

Drawing on TMA System's significant industry knowledge and experience, RiskPartner's RMIS platform stands as a testament to strategic foresight and adaptability. The evolution didn't stop there as the client demand led to the creation of RiskPartner’s Certificates of Insurance (CIO) solution in 2014. Today, this solution stands as a pinnacle of efficiency, effectively managing thousands of certificates of insurance through cutting-edge software and services. In essence, RiskPartner's journey epitomizes a relentless pursuit of excellence in the dynamic landscape of risk management solutions.

About the client

IGS Energy is a private electric and natural gas supplier based in Dublin, Ohio. It sources and provides power to more than 1 million residential, industrial, and commercial customers across 11 different states. IGS Energy is also increasingly involved with renewable energy initiatives, especially solar power, as part of its sustainability goals. IGS also has offerings related to home services and energy conservation, efficiency, and management.

Challenges

Due to the nature of IGS’ country-wide solar energy program, it needed to collaborate with various vendors to establish the grid. In this regard, ensuring that all vendors were compliant with the specified requirements for certificates of insurance was of paramount importance. Additionally, for premium allocations for coverage levels, the client needed a way to quickly access relevant policy information along with the critical nature of tracking the thousands of projects that were being created every month. The company preferred to track these projects either based on state or through the equity funds that gave them the financial backing for their projects.

The Solution - RiskPartner Risk Management System and Certificate Of Insurance Management

Risk Management Information System (RMIS)

RiskPartner’s RMIS System is a web-based software solution that manages exposure, claims, and policy data. This powerful RMIS provides real-time information that offers a true picture of risk and exposure – data necessary to make more informed decisions that generate the savings organizations are demanding related to managing their total cost of risk.

Certificates of Insurance Management

RiskPartner’s Certificates of Insurance Management is a powerful, yet easy-to-use, web-based software solution that manages the tracking of incoming certificates of insurance. It offers a centralized view of incoming certificates, compliance, and risk reporting for vendors, suppliers, tenants, subcontractors, franchisees, and carriers.

IGS Energy selected the RiskPartner platform to utilize both its Risk Management Information System (RMIS) and its Certificates of Insurance (COI) processing solutions to overcome its reporting challenges.

To address the need, RiskPartner’s RMIS platform provided the company with the requisite analytical platform to effectively organize and consolidate its project data for state-by-state or equity fund-based reporting on solar projects. RMIS’ simple and intuitive dashboards allowed the client to access vital policy data for their premium allocations with ease and facilitated more accurate data collection. This data could then be organized into various formats as required to meet specific reporting needs during budget cycles.

On the other hand, RiskPartner’s COI processing solution played a pivotal role in ensuring that all the vendors who worked with IGS Energy remained compliant with the required insurance coverage throughout their contract period. The ability to schedule reports and quickly identify non-compliant contractors enhanced the overall regulatory efficiency of the solar energy project. This data was also easily accessible through one central repository without a clutter of spreadsheets and other documents.

Benefits

The COI solution helped IGS Energy manage its vendor Certificates of Insurance compliance efficiently. The client was also able to gain greater reporting through the RMIS solution on the approximately 30,000 projects that were stored in the system. This enabled the company to budget accordingly based on its formatting needs.

Real-time Data Access

IGS Energy was able to effectively account for the total cost of risk through real-time data insights and critical compliance information. The client received these insights and information in easily accessible and user-relevant formats

Automated Risk Management & Compliance

An advanced, rule-based solution allowed IGS Energy to automatically identify non-compliant contractors and alert them about the same in a timely manner. The repository of relevant compliance requirements and documents in one singular platform further enhanced this process.

Exceptional Customer Service

The customer service team provided IGS Energy with all the support they needed in the event of any queries or concerns, ensuring that downtime was kept to an absolute minimum and that all questions were addressed at the earliest.

On-demand Reporting

The seamless nature of RMIS ensured easy and quick access to key policy data, managed for analysis and appropriate action. The standardization and automation of the core data management and reporting workflows saved IGS Energy immense amounts of time that was previously being wasted on manual data entry or management.

One thing I love about the system is the amount of time it saves me. It’s very e cient and helps you keep everything organized, almost like a wonderful filing cabinet, where if you need information, you can find it, take it, and use it however you need to. Want to know how we can assist you? Please visit www.riskpartner.com  - Stacie Fuller, IGS Energy

The TMA Systems Distinction

RiskPartner and its parent company, TMA Systems (tmasystems.com), have a combined legacy of over 30 years of transformative impact in the software business. TMA Systems, a stalwart in providing cutting-edge enterprise asset management (EAM) software, laid the foundation for RiskPartner's inception in 2009. Since then, RiskPartner has emerged as a trailblazer, revolutionizing world-class organizations through its state-of-the-art risk management software.

The success of RiskPartner is not merely attributed to its advanced products but is further solidified by its commitment to excellence - exemplified through world-class training, unparalleled professional services, and exceptional technical support. With one of the highest client retention rates in the industry, RiskPartner has consistently delivered on its promise of innovation and customer satisfaction.

Drawing on TMA System's significant industry knowledge and experience, RiskPartner's RMIS platform stands as a testament to strategic foresight and adaptability. The evolution didn't stop there as the client demand led to the creation of RiskPartner’s Certificates of Insurance (CIO) solution in 2014. Today, this solution stands as a pinnacle of efficiency, effectively managing thousands of certificates of insurance through cutting-edge software and services. In essence, RiskPartner's journey epitomizes a relentless pursuit of excellence in the dynamic landscape of risk management solutions.

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