Client Success – Comcover
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Mark Simner, CEO of TMA Systems is originally from the United Kingdom and has also lived in Germany, the United States and most recently Canada. He holds dual US and UK citizenship and began his education in England, earning qualifications as an Associate Chartered Management Accountant and also a Chartered Global Management Accountant. In the US he attended New York University where he graduated with a Master of Business Administration in Finance—with distinction. He has more than 20 years of experience in growing and scaling SaaS, technology and financial service companies globally and brings deep operational and strategic skills to his role as Chief Executive Officer at TMA Systems.
Prior to joining TMA Systems, he was COO and CFO of Silversmith Capital portfolio company Absorb Software, was CFO at TCV backed portfolio company Varsity Tutors (now listed on the Nasdaq as “Nerdy”) and was also CFO of an American Express owned SaaS Company called Accertify.
Having spent time working in ten different countries, Mark’s a true globetrotter that brings vibrancy and a love of adventure to his work at TMA. From skiing in the Canadian mountains to spending time with his family, his travel bug grants a fresh perspective in both client and internal relationships. Mark will continue to ensure that TMA delivers an industry-leading platform and client experience at every single touch point. He can be contacted at mark.simner@tmasystems.com.
Greg Shell, Chief Operations Officer, is originally from Knoxville, Tennessee, but has lived in the Tampa, Florida area since 1992. He graduated Summa Cum Laude from Florida State University with a Bachelor of Science in International Business and Finance and a minor in Chinese. With nearly 30 years of technology and services experience, Greg brings expansive strategic vision, collaborative leadership, and vast operations knowledge to the company. Specifically, he has spent the last 15 years growing and scaling SaaS based technology companies.
Prior to joining TMA, he was the Vice President of Client Success of Silversmith Capital portfolio company Absorb Software, Vice President of Professional Services at eLogic Learning, and Senior Manager in the consulting divisions of Deloitte and Arthur Andersen.
At TMA, Greg leads all post-sale, client-facing departments, including Professional Services, Client Support Services, Client Success, and the RiskPartner COI team. He works closely with other business divisions to support continued growth of the WebTMA product while maintaining TMA’s client success initiatives. He can be contacted at greg.shell@tmasystems.com.
Scott Nelson, VP of Marketing of TMA Systems, is originally from Utah. He studied marketing and finance at Brigham Young University where he received dual Bachelor’s degrees and an MBA from Colorado State University. He has more than 30 years of marketing experience with the most recent spent marketing B2B SaaS technology, focusing primarily on high-yield marketing programs that enable revenue growth and brand awareness. Prior to joining TMA in 2022, he served as Director of Global and Demand Generation Marketing at Avetta, a cloud-based supply chain risk management platform. Scott also spent 10 years in the payments space with experience with notable brands WordPerfect Corporation, Novell, Ancestry.com and TSYS.
Scott is responsible for the overall marketing strategy for TMA Systems with emphasis on demand generation programming, content development and sales enablement support. He can be contacted at scott.nelson@tmasystems.com.
Mike Hill, Chief Technology Officer, is originally from Williams Lake, British Columbia. He graduated from the University of Victoria with a Bachelor of Science (BSc) focused in Computer Science. With over two decades of enterprise software experience, Mike brings a strong technical background and extensive vision to the ever-changing CMMS/EAM industry. Prior to joining TMA, he was the Senior Director of Engineering at Varsity Tutors, a Nerdy company, which provides a learning platform to seamlessly connect learners to experts.
Mike is responsible for leading the TMA engineering team, modernizing processes to drive technology expansion and managing the product roadmap with innovative scope. He can be contacted at mike.hill@tmasystems.com.
Al Kinnear, Executive Vice President of Sales of TMA System is originally from Winnipeg, Manitoba. Al attended The University of Manitoba and graduated with a Bachelor of Commerce (Honors). After graduating, Al pursued a Certified Public Accountant designation and moved to Calgary, Alberta Canada where he resides today with his wife Susan.
With over 2 decades of experience as a sales leader, Al is dedicated to driving growth and exceeding sales targets via focused efforts relating to the buyer’s journey and sales enablement within the sales operations he leads. Al’s leadership style has excelled in creating collaborative and innovative sales environments where the focus on creating unmatched value for clients is paramount.
Prior to joining TMA Systems, Al was the sales leader at Absorb Software for 15 years where he worked with Silversmith Capital Partners and WCAS as the capital partners of Absorb.
Al loves to spend time in the outdoors, as an avid downhill skier and fly fisherman spending most weekends in Fernie, British Columbia.
Jenny Pino, Director, Client Success at TMA Systems, resides in Tulsa, Oklahoma where she has resided for over 40 years. Jenny is a long-time veteran with TMA Systems with over 2 decades of experience serving customers and solving problems for them. Jenny has experience in the client experience from initial sale to the ongoing support process. Her experience at TMA includes roles in Client Support, Quality Assurance, Professional Services, Solutions Engineer, and Client Success. In her current role, Jenny is responsible for the day-to-day management of Client Support Services, Client Success Management, and WebTMA Administrative Services. She can be contacted at jenny.pino@tmasystems.com.
Steve Min, VP of Finance and Corporate Development, is originally from New York City. He received his MBA from the MIT Sloan School of Management and AB from Harvard University. Steve has over 25 years of experience in corporate finance, investment banking and consulting.
Prior to joining TMA Systems, Steve worked for companies including IBM, Bank of America, Credit Suisse, Scientific Games, and Harry’s.
Steve is responsible for leading financial strategy, planning, and operations. He also oversees corporate development initiatives and human resources at TMA Systems. He can be reached at steve.min@tmasystems.com.
John Swofford, VP of Sales at TMA Systems, is originally from Tulsa, Oklahoma. He graduated from the University of Tulsa with a Bachelor of Arts in Political Science. He joins TMA with over 17 years of experience in managing Fortune 500 companies’ sales teams in telecommunications and industrial distribution.
John is responsible for the day-to-day management of the sales department. He can be reached at john.swofford@tmasystems.com.
Don Wildauer, GM, Prime & Global Partnerships, Prime Technologies at TMA Systems is originally from Cherry Hill, New Jersey, but has resided in the Valley Forge, Pennsylvania area for many years. He received a Bachelor of Electrical Engineering and Minor in Mathematics from Villanova University and holds a Master of Management in Business Administration from Pennsylvania State University. Don brings more than 30 years’ experience leading and growing global technology businesses. Prior to joining TMA Systems in 2022, he served as Senior Vice President at Prime Technologies.
Don is responsible for Prime Technologies’ calibration management software sales, services, customer success, technical support and quality system. He can be reached at don.wildauer@tmasystems.com.
Adam Deatherage, Vice President of Operations at TMA Systems, is originally from Tulsa, Oklahoma. He graduated from the University of Colorado with a Bachelor of Arts in Public Relations. With over 15 years of experience in software consulting and personnel management, his experience at TMA has included roles in Client Support, Professional Services, Consulting, and Sales. Adam is primarily responsible for the management of Implementations, Consulting, Migrations, and Technical Services within the Professional Services organization.
Jim co-founded Silversmith Capital Partners in 2015 and has served as a Managing Partner since inception.
Over his career, he has served on the board of 25+ tech companies. Past and current board seats at Silversmith include Absorb Software, Centauri Health Solutions, Formstack, impact.com, JETNET, Market Access Transformation, Net Health, Opensignal, PDFTron, Proven Optics, RedAwning, TMA Systems, and Validity.
Jim spent 15 years as a growth equity investor prior to co-founding Silversmith. Jim joined Spectrum Equity in 2002 and became a Managing Director in 2009. At Spectrum Equity, Jim sourced, led, and served on the board of numerous enterprise SaaS, information services, and healthcare IT companies. Investments of note included MedHOK (acquired by Hearst), Net Health (acquired by Carlyle), and Passport Health Communications (acquired by Experian).
Jim received an AB, magna cum laude, in English & American Literature from Harvard College (1997). At Harvard he was nominated by the College for a Rhodes Scholarship and awarded the John P. Reardon Jr. Award as the class’ most outstanding scholar- athlete. He serves a Trustee of The Roxbury Latin School.
John purchased TMA Systems in 1999 and stepped into the role of Chairman and Chief Executive Officer. His aim was to transform the organization into a leading provider of Maintenance Management Software offered as a Software as a Service. Along with a passionate group of employees, he and his family grew TMA into a premier provider of solutions for maintenance products throughout the world. John proudly directed the strategic direction of the company for more than 20 years.
Prior to joining TMA, John consulted with, owned, or managed several technology companies through his association with Deloitte & Touche, The Williams Companies, Muzak and several investment banking firms. He serves on the board of directors of several technology companies and has worked in more than 35 countries throughout his career.
Education: BS and MS in Accounting from Oklahoma State University. He also holds a Certified Public Accountant certificate.
Marc joined Silversmith Capital Partners in 2015 as a Principal and is currently an Operating Partner. Past and current board seats at Silversmith include Absorb Software, Digital Map Products and TMA Systems.
Prior to Silversmith, Marc was a Vice President at JMI Equity, where he focused on growth equity investments in the healthcare and enterprise software sectors. Prior to joining JMI, Marc was an Associate at Morgan Stanley Private Equity, the firm’s middle market private equity fund, and an Analyst with Morgan Stanley Real Estate.
Marc received an MBA from Harvard Business School and a BA, summa cum laude, in Economics and History from Duke University.
Ed joined the board of TMA Systems in July of 2023. An accomplished executive, Ed has helped grow several SaaS software companies including brightfin, Dude Solutions (now brightly), PointClickCare, Granicus, Vertafore, and Blackbaud. He sits on several boards as well as serving as CEO of HolidaysfortheHeroes.org, a 501c3 dedicated to helping unite active duty military families. He is a graduate of Indiana Wesleyan University and is a proud veteran of the United State Air Force.